# Help Center | Raal

> Guides and answers for using Raal: getting started, placing orders, tracking devices, billing, and account settings.

Source: https://raal.io/help

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Raal Help Center

# How can we help?

Guides for placing orders, tracking devices, and managing your team on Raal.

[Getting Started](/getting-started)[API documentation](/api-documentation)[Troubleshooting & FAQs](/troubleshooting-and-faqs)[Notifications](/notifications)

## Browse by topic

Everything you can do in Raal, by area.

[Getting Started Everything you need to know for setting up the Customer Portal 5 articles](/getting-started) [API documentation 2 articles](/api-documentation) [Troubleshooting & FAQs Quick answers when something doesn't behave as expected. 1 article](/troubleshooting-and-faqs) [Notifications Choose which order events email you and tune your notification preferences. 1 article](/notifications) [Account Settings Manage your personal profile and your company's account-wide settings. 2 articles](/account-settings) [Team & Permissions Invite teammates, assign roles, and manage who can do what on your Raal account. 3 articles](/team-and-permissions) [Billing & Payments Set up billing details, manage payment methods, and choose how you pay for orders. 5 articles](/billing-and-payments) [Plans & OPS Credits How Raal subscription plans, OPS credits, top-ups, and plan switching work. 7 articles](/plans-and-ops-credits) [Placing Orders Walkthroughs for creating shipment orders, choosing devices, setting addresses, and tracking what happens after you click Place Order. 6 articles](/placing-orders) [Asset Management Keep a live register of every device you own: holders, condition, documents, audits and the shipments that move them. 11 articles](/asset-management)

## Popular articles

[Welcome to Raal Getting Started](/getting-started/welcome-to-raal) [Signing up and verifying your email Getting Started](/getting-started/signing-up-and-verifying-your-email) [First steps after sign-up Getting Started](/getting-started/first-steps-after-sign-up) [Key terms and concepts (glossary) Getting Started](/getting-started/key-terms-and-concepts-glossary) [Before your first order: configure billing and choose a plan Getting Started](/getting-started/before-your-first-order-configure-billing-and-choose-a-plan) [Connecting AI Assistants to Raal (MCP) API documentation](/api-documentation/connecting-ai-assistants-to-raal-mcp)

## Still need help?

Our team coordinates real device moves every day and replies within a few hours.

[Run a live estimate](https://raal.io/estimate) [Contact support](https://raal.io/contact)