# Asset statuses and condition grades explained | Raal Help Center

> What each of the eight statuses means, how condition is scored, and why the audit result is a separate thing.

Source: https://raal.io/help/asset-management/asset-statuses-and-condition-grades-explained

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Asset Management

# Asset statuses and condition grades explained

What each of the eight statuses means, how condition is scored, and why the audit result is a separate thing.

2 min read Updated 8 September 2026

Three different fields describe the state of a device, and they answer three different questions. Status is where the device is in its life. Condition is what shape it is in. Audit is whether you have physically laid eyes on it.

## The eight statuses

![The status filter open, listing Active, In stock, In repair, In transit, Offboarding, Lost, Stolen and Retired](/help-images/d4aed2f2c017769a.png)

-   **Active**: in service with a holder. The device page shows "In service since" and the assignment date.

-   **In stock**: available, sitting in a cupboard or a warehouse.

-   **In repair**: away being fixed.

-   **In transit**: on the move. A shipment sets this on its own.

-   **Offboarding**: being returned by someone who is leaving.

-   **Lost** and **Stolen**: reported missing. Record the incident reference on step 7 of the wizard.

-   **Retired**: out of service. The **Disposal** tab appears on the device once a device is retired, for the disposal method, the data destruction certificate and the vendor.

New devices default to **In stock**. You can set any status by hand, but three of them also move on their own: a device shipment sets **In transit** while it is travelling, then **Active** when it is delivered to someone, or **In stock** when it is collected back.

## Condition

Condition has two layers. The **grade** is one of five buttons on step 3 of the wizard: **New**, **Good**, **Fair**, **Poor** and **Damaged**. New devices default to Good. Underneath it, **Condition score** is a number from 0 to 100 for teams that want something finer, and it is what the device page shows as "82/100" with a bar.

![Step 3 of the Add asset wizard showing the five condition grade buttons and the condition score field](/help-images/92d2f69201959fd9.png)

Two more fields on the same step matter for laptops: **Battery health %** and **Battery cycles**, which drive the Battery health card on the device page.

Then there are two free text boxes that are easy to confuse. **Functional notes** is for what does not work, for example "does not turn on; keyboard sticky". **Condition notes** is for cosmetics: scratches, dents, missing accessories.

## Audit is separate on purpose

The **Audit** column records a manual inventory check and has three states: **Present**, **Not found** and not audited at all. Set it from the row menu with **Mark present** or **Mark not found**, or from the **Physical presence** block on the device page, which also shows when it was last audited.

Keeping it separate from status is the point. A device that is Active and Not found is a device somebody is supposed to be using that nobody can find, and that combination is the whole reason to walk round with a list once a quarter.

## Ownership is a fourth thing

**Owner** on step 2 is not a person and not a state. It is how the device is owned: **Company owned**, **Leased** or **BYOD**. The person holding the device is the holder.

## Related articles

-   [The Assets page: your device register](/asset-management/the-assets-page-your-device-register)

-   [Adding an asset to the register](/asset-management/adding-an-asset-to-the-register)

-   [Orders and your asset register](/asset-management/orders-and-your-asset-register)

-   [Editing, cloning and checking in a device](/asset-management/editing-cloning-and-checking-in-a-device)

On this page

-   [The eight statuses](#1w6q6tdfp4i)
-   [Condition](#834soytzds4)
-   [Audit is separate on purpose](#pf4olmwzi5w)
-   [Ownership is a fourth thing](#zlwrx2z43l7)
-   [Related articles](#pee1adffxq8)
