# Choosing devices: laptops, monitors, tablets, other | Raal Help Center

> What each device type covers, which sizes are supported, and how Raal packaging and accessories work.

Source: https://raal.io/help/placing-orders/choosing-devices-laptops-monitors-tablets-other

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Placing Orders

# Choosing devices: laptops, monitors, tablets, other

What each device type covers, which sizes are supported, and how Raal packaging and accessories work.

2 min read Updated 13 August 2026

Raal ships four device types. Pick the type that matches what you are sending: the platform uses it to work out packaging, customs codes, and price.

## The four types

-   **Laptop**: up to 17 inches. The most common shipment type, and the only type available on every lane.

-   **Monitor**: 23 to 27 inch flat monitors.

-   **Tablet**: up to 15 inches, which covers most iPads and Surface tablets.

-   **Other**: anything that does not fit the categories above. This type needs the original manufacturer packaging, because Raal does not supply a box for it.

![Step 1 of the order wizard, Choose devices to transport, with tiles for Laptop, Monitor, Tablet and Other](/help-images/108822add9101986.png)

## Which types are available on your lane

On Step 1 all four tiles are shown, because Raal does not know your route yet. Once you have entered the collection and delivery countries, the add-device list on Step 3 offers **Monitor**, **Tablet**, and **Other** only when both ends are inside the EU zone. **Laptop** is always offered.

If a type you need is missing from that list, check the two countries on Step 2 first.

## How to add devices

1.  On Step 1, use the **−** and **+** buttons on a tile to set a quantity.

2.  On Step 3, use the + at the top right of "Items to deliver" to add more.

3.  You can have up to four devices that contain batteries in one order. To send more, place a second order or contact support to arrange a bulk shipment.

An order always keeps at least one device. The delete icon on the last remaining row is disabled and reads "Cannot remove last device".

## What "Raal Packaging" means

Each device row on Step 3 has a **Raal Packaging** checkbox, ticked by default.

-   **Ticked**: Raal ships a transport box with [packing instructions](https://raal.io/packinginstructions-laptop) to the collection point first, the sender packs the device into it, and pickup follows. This adds 100 OPS cost and a few days to the timeline.

-   **Unticked**: the sender uses their own box and the courier collects directly. This consumes 50 OPS.

## Accessories

On the Laptop and Monitor rows, if you use Raal packaging, you can add accessories with the + in the **Add Accessories** column: **Headphones**, **Mouse**, **Keyboard**, and **Cables**. They travel in the same box as the device, and each accessory row shows "Packed with device".

Two things to know:

-   Each accessory needs its own item value, greater than zero, just like a device.

-   Accessories are only available while **Raal Packaging** is ticked. If you untick it, any accessories already added to that device are removed.

Accessories consume 10 OPS per item.

## Related articles

-   [How to place a shipment order](/placing-orders/how-to-place-a-shipment-order)

-   [Express vs Economy: when to use each](/placing-orders/express-vs-economy-when-to-use-each)

On this page

-   [The four types](#sfls6x11rf8)
-   [Which types are available on your lane](#rmb7dpk0cr3)
-   [How to add devices](#pcx5o83pkkx)
-   [What "Raal Packaging" means](#od3yi6pldfs)
-   [Accessories](#pwa743s8zco)
-   [Related articles](#4dlbf00yrkz)