Placing Orders
Walkthroughs for creating shipment orders, choosing devices, setting addresses, and tracking what happens after you click Place Order.
- Choosing devices: laptops, monitors, tablets, other What each device type covers, which sizes are supported, and how Raal packaging and accessories work.
- Setting collection and delivery addresses How to fill the two address cards, autofill them from saved details or BambooHR, and what Collection actually means.
- Express vs Economy: when to use each When the speed selectors appear on box delivery and device delivery, what each option means, and how the choice affects price.
- Internal reference and PO numbers: where they appear How to attach a PO number or internal tracking reference to an order, and where it shows up afterwards.
- What happens after I place an order? The order status timeline from placement to completion, where to follow progress, and how to change or cancel an order.
- How to place a shipment order A walkthrough of the four-step order wizard, from choosing devices to paying at checkout.