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Getting Started
Getting Started
Everything you need to know for setting up the Customer Portal
Welcome to Raal
A quick orientation to the Raal customer portal: what each section is for and where to start.
Signing up and verifying your email
Create your Raal account, with email or with Google / Microsoft single sign-on, then verify your email.
First steps after sign-up
A 5-item checklist to get your Raal account ready before you place your first order.
Key terms and concepts (glossary)
Short definitions of the words you'll see across the Raal portal: OPS, top-up, PAYG, collection and delivery, holder, device and box delivery, and more.