How to switch your payment policy
Where the payment policy toggles live, what the monthly policy costs mid-month, and how to cancel a scheduled change.
Your active payment policy applies to every new order until you change it. You switch it yourself from the portal.
Where to find it
Go to Settings > OPS Pricing & Policies.
Scroll to Billing & Processing Policies.
You will see the three policies, each with its OPS cost and a toggle:
Pay at order placement, 0 OPS.
Pay after order fulfilment, 20 OPS per order.
Monthly consolidated invoice for Raal services, 500 OPS per month.
Switching to the monthly invoice costs a part-month
Turning the monthly policy on part-way through a month debits a prorated amount straight away, worked out from the days left in the month. A confirmation dialog shows the exact number before you commit, along with how many of the month's days it covers, and you confirm with Confirm and switch. The full 500 OPS then applies from the next billing cycle.
Canceling a scheduled change
Some changes take effect at the start of the next cycle rather than immediately. While one is pending, the policy shows its effective date and you can cancel it, which leaves your current policy in place.
Things worth knowing
Only one policy is active at a time. Turning one on turns the others off.
PAYG accounts can only use Pay at order placement. The other two are locked behind a Starter and above pill.
Orders already in flight are not affected. Changes apply to future orders only.
For a guide to which policy suits which team, see Payment policies: at order placement, after fulfilment, or monthly invoice.