Payment policies: at order placement, after fulfilment, or monthly invoice
The three payment policies, what each costs in OPS, which plans can use them, and which team each one suits.
Raal supports three payment policies. All three let you place orders; they differ in when and how the charge happens. One policy is active for your whole company at a time, and you set it under Settings > OPS Pricing & Policies, in the Billing & Processing Policies section.
Pay at order placement
OPS cost: 0. This is the default.
What happens: at the end of the order wizard you go to checkout, pay by card, and the order is created once the charge succeeds.
Available on: every plan, including PAYG.
Best for: teams without a separate approval step, where orders should go out immediately.
Pay after order fulfilment
OPS cost: 20 OPS per order, charged on confirmation.
What happens: instead of going to checkout you confirm the order in a dialog. Raal drafts an invoice and finalizes it after delivery.
Available on: Starter and above.
Best for: companies that want to settle against actuals once the work is done.
Monthly consolidated invoice for Raal services
OPS cost: 500 OPS per month, charged on your billing cycle.
What happens: orders are placed without checkout and their line items are added to a single invoice for the month.
Available on: Starter and above.
Best for: companies whose accounts payable wants one bill a month rather than one per order.
The rules that apply to all three
The policies section states them directly:
Only one payment policy can be active at a time.
Changes apply to future orders only, so orders already in flight keep the behaviour they were placed under.
Future OPS consumption follows the selected policy.
On PAYG, the two paid policies are locked and carry a Starter and above pill. Moving to a subscription unlocks them.
For the mechanics of making the switch, including what the monthly policy costs mid-month, see How to switch your payment policy.